FRAMEWORK

Through this page ATRAVESSÓPRESENTE - SOCIEDADE POR QUOTAS LDA. NIF: 517566982, Weed&Wood store, located at Rua Francisco António Diniz, n79, Figueira da Foz3080-157, intends to provide all information related to the processing of personal data carried out within the scope of its commercial activity and which may relate to data relating to its customers.

It is, therefore, the objective of this Personal Data Protection Policy to explain to you what personal data we collect about you, how it is used, to whom we transmit it and under what conditions, as well as the mechanisms we use to guarantee the security and privacy of your personal data.

Our commitment is that the personal data of all those who in any way relate to the store Weed&Wood , including yours, will be treated in accordance with best practices in the field of security and data protection.

Reading this document is therefore extremely important so that you understand how we process your data and what rights you have as a holder of personal data. If you have any questions, do not hesitate to ask us for clarification by contacting Customer Service.

The Personal Data Protection Policy, together with our Cookies Policy, is integrated into and subject to the Terms and Conditions of Use.

By accessing, browsing or using this website, you confirm that you have read, understood and agree with all the contents reproduced here in the Legal Notice, Personal Data Protection Policy and Terms and Conditions of Use Policy.

RESPONSIBLE FOR THE TREATMENT

The Weed&Wood store represented by the Owner of this website Atravessópresente LDA is responsible for processing your data within the scope of the established commercial relationship.

DATA PROTECTION OFFICER

To obtain any clarification related to this Privacy Policy or obtain any information related to the processing of your data, you may contact Customer Service using their contact details.

HOW WE COLLECT PERSONAL DATA

The data we process may be directly provided by you, in the context of the established commercial relationship, such as (eg, name, address, age, email address and telephone number).

We may also collect personal data from potential customers (eg, name, address, age, email address and telephone contact) through various sources, such as in the context of promotional campaigns, through our physical store or sales stands at store Weed&Wood , as well as on social media.

FOR WHAT PURPOSES AND ON WHAT BASIS DO WE PROCESS PERSONAL DATA

The Holder only processes their personal data when there is a lawful source that legitimizes the respective processing.

DATA MAY BE PROCESSED BY THE HOLDER IN THE FOLLOWING CIRCUMSTANCES:

• To complete a purchase or order based on your prior consent, expressed, in writing or through explicit action, informed, free and for specific purposes;
• When processing is necessary to comply with various legal, national and European obligations to which the Holder is subject;

WHAT PERSONAL DATA DO WE PROCESS

In order for you to understand what personal data we process, it is important to remember that personal data is any information relating to you that allows you to be identified, directly or indirectly (e.g., name, civil or tax identification number, location data or contact details).

We may therefore process personal data resulting from opening a Customer Account on our website.

We also process personal data when you interact with us, for example, when you visit our website or mobile applications, when you contact us by telephone or when you visit our physical store or ask us about any of our products or services.

WHAT PERSONAL DATA DO WE SHARE AND WITH WHOM

Loja Weed&Wood does not share your data with any third party except to comply with the various legal, national and European obligations to which the Owner is obliged.

When we store personal data outside the EEA, we ensure an adequate level of protection for the transferred data. Our website may contain links to other websites, therefore, we are not responsible for the data protection, content or security policies used by other websites, which are not regulated by our Personal Data Protection Policy, therefore, Weed&Wood declines any responsibility for this sharing of information.

WHAT ARE THE RETENTION PERIODS OF PERSONAL DATA?

Weed&Wood will process and maintain your data only to the extent necessary, taking into account the commercial relationship established with the customer/user and the legal obligations to which the Owner may be subject.

In this framework, the retention periods for your data are limited to a minimum, being kept only for the periods necessary for the purposes for which they are collected and processed, as well as to meet the legal and regulatory obligations applicable to the Holder.

However, once the commercial relationship with the Weed&Wood store has ended, your personal data will no longer be processed for commercial or marketing purposes.

THE RIGHTS OF PERSONAL DATA HOLDERS AND HOW THEY CAN BE EXERCISED

• As the holder of personal data processed by Weed&Wood , you have the following rights:
• The right to access the information we hold about you and to obtain information about how we process it.
• The right to request the rectification of your data when it is incorrect or out of date.
• The right to erasure (or the right to “forget”) your personal data when it is no longer used for the purposes for which it was collected. However, the Holder will be obliged to keep their data for the periods imposed by law and which go beyond the end of their commercial relationship with Weed&Wood . However, as mentioned above, once your relationship with us has ended, your personal data will no longer be processed for commercial or marketing purposes.

IN ORDER TO EXERCISE ANY OF THE RIGHTS YOU HAVE, IT IS SUFFICIENT TO SEND THE HOLDER A COMMUNICATION TO THIS REGARD THROUGH ONE OF THE FOLLOWING METHODS:

• Email Customer Service weedandwood.foz @gmail.com
• Registered letter to the address: Rua Francisco António Diniz, n79, Weed&Wood Store, Figueira da Foz 3080-157.
  In any case, the response to a right exercise will be replied/sent to your address/contacts registered in our database, so it is of the utmost importance that you keep your data up to date.

SECURITY

THE SECURITY OF YOUR PERSONAL DATA

The Holder has implemented several physical, logical, technical and organizational security measures in order to protect their personal data against unauthorized dissemination, loss, misuse, alteration, processing or access, including:

1. access control mechanisms to information systems and data;
2. specialized security systems (eg, firewalls, antivirus, intrusion detection systems);
3. encryption, pseudonymization and data anonymization mechanisms;
4. encryption measures for equipment and mobile devices;

It is important to note that the Holder invests in continuous improvement of the security of its systems and processes, through continuous monitoring of risks and controls, which allows it to identify new risks emerging from continued technological evolution and adopt new security measures and controls appropriate to such risks . Additionally, Loja Weed&Wood has an employee awareness and training program on information security and personal data protection to ensure that all those involved in the processing of your data know their obligations and work to protect the privacy of our customers. customers.

CHANGES TO THIS PRIVACY POLICY

The Owner reserves the right to make readjustments or changes to this Privacy Policy at any time and without prior notice.

CONSENT

The treatments identified below are carried out based on the consent provided by the respective Data Subject. This consent must be prior, express and provided for specific and determined purposes and may, at any time, be withdrawn through the means made available by Weed&Wood and better described in the chapter “Rights of Holders”.

Consent will remain valid until the customer requests its withdrawal by terminating the commercial relationship established with Weed&Wood Store.

PURPOSES EXAMPLES

Profiling With your consent, Weed&Wood will automatically process your personal data to adapt the offer of its products to your preferences or propensity to purchase products, thus personalizing the commercial offers made to you.

Management of cookies, with the exception of cookies essential for the normal functioning of this website, the Owner uses cookies and other similar technologies (eg, analytics tracking). For more information, see the “Use of Cookies” chapter of this policy.

Sending communications for direct marketing purposes Marketing actions for products sold by Weed&Wood via email. Specifically, the Holder requests, with your express consent, to send you offers of products and services via postal mail, email, telemarketing, SMS, email and other digital means, including your digital channels, push notifications (messages that appear on mobile devices), or other means that may become available in the future.

DIGITAL CHANNELS AND USE OF COOKIES

The Weed&Wood store uses cookies on this website, which are small text files with relevant information that the access device (computer, cell phone/smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the Customer/User.

The cookies that the Owner uses improve the performance and browsing experience of its Customers/Users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information.

The placement of cookies not only helps Websites to recognize the Customer/User's device the next time they visit, but it is also essential for their functioning.

The cookies used do not collect personal information that allows the Customer/User to be identified, storing only generic information, namely the form or location/country of access of the Customer/User or the way they use the website.

Cookies only retain information related to Customer/User preferences.

The Customer/User can, at any time and through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

Weed&Wood uses different types of cookies, depending on their intended purpose, as set out in the description below:

ESSENTIAL COOKIES

They allow the user to browse the website and use the different options or services available there, including those used to allow the management and operation of the website and guarantee its functions and services. We use these cookies to identify your access to the Customer area (or to recognize the selected language) and, without them, the products presented may not function correctly.

Some cookies are essential to access specific areas of the website, allowing navigation and use of its applications, such as access to secure areas of the website, through login, and the lack of permission for their use may harm your experience.

FUNCTIONAL OR CUSTOM COOKIES

Functionality cookies allow us to remember your preferences regarding navigation on this website, thus not needing to reconfigure and personalize them each time you visit. We use these cookies to save data from previous browsing or your favorites.

ANALYTICAL COOKIES

These are cookies used by the Owner that collect fundamental information so that we can analyze the use of the website (such as, for example, the number of visits we receive).

We also use them to improve your browsing experience. These cookies are used to analyze user behavior on the website and monitor their performance, knowing which pages are most popular, which connection method between pages is most effective or to determine why some pages are receiving messages from error.

These types of cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.

ADVERTISING COOKIES

These are cookies used by Kapa Hemp´se/ or authorized third parties and, with them, we can personalize the advertising you receive, so that it is useful to you. These cookies are used to analyze user behavior on the website, allowing us to adapt the offer, highlighting articles or services that may be of interest to you.

ALSO IN REGARD TO THEIR DURATION, THERE ARE TWO TYPES OF COOKIES

PERMANENT COOKIES

These are cookies that are stored on access devices (computer, cell phone, smartphone or tablet), at the browser level, and are used whenever the Customer/User visits the Kapa Hemp's website again. In general, they are used to direct navigation according to the user's interests, allowing the Owner to provide a more personalized service.

SESSION COOKIES

These are temporary cookies, which are generated and are available until the session ends. The next time the Customer/User accesses their internet browser, the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.

Our website is hosted on the e-commerce platform of the company WebMax Soluções Online, so the data processed as a result of the use of this website is also the company's responsibility, which guarantees the safe storage of the data.

By providing your contact details, Weed&Wood may contact you for the purposes of clarification on the services to be provided or even within the scope of marketing actions and publicity of our products or services, provided that you have consented to the processing of your personal data for this purpose. It is made.

If you consent, you will receive marketing communications via email, SMS, MMS or other relevant telematic means. Even so, it is your right, as the holder of the data provided, to object to this data processing.

Your consent is essential for Weed&Wood to process your personal data in certain circumstances. If you choose not to provide your consent, your visit and use of this website will not be affected.

We only share information with the following third parties. We categorize all the third parties with which we will share your information so that it is easier for you to understand:

PAYMENTS AND BILLING

• Ifthenpay (MBWay and Multibanco References) when available
• Viva wallet (Credit and/or Debit Card) when available
• Certified Billing Software.
• Web and Mobile Analytics
• Google Analytics
• Website Hosting
• Website Testing
• Google Play Console

This website uses cookies in order to provide the best possible experience when using and browsing this website, particularly in the following situations:

• Sharing content on social networks
• Display of third-party content (e.g. videos)
• Statistics collection